Frequently Asked Questions
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided items are unworn, unwashed, and in original condition. Start your return or exchange by contacting our support team or visiting our returns page.
How long does shipping take?
Standard orders typically ship within 2-4 business days. Delivery times vary based on location, but most U.S. orders arrive within 5-8 business days. International delivery times will be displayed at checkout.
How do I track my order?
Once your order ships, you’ll receive a tracking link by email. You can also track your order on our website using your order number.
Do you offer free shipping?
We offer free standard shipping on orders over $100 within the U.S. Shipping costs for smaller orders and international shipping will be calculated at checkout.
What sizes do you carry?
Our apparel typically ranges from S to 5XL. Size availability may vary by product. Check our size guide on each product page for specific measurements and fit tips.
How do I care for my clothing?
Most products are machine washable in cold water and can be tumble dried on low. Always check the care label for best results and to preserve print quality.
How do I use a promo code?
Enter your promo code during checkout in the “Discount code” field. Only one code can be applied per order. If you have issues, contact our team before placing your order.
Can I change or cancel my order after it’s placed?
If you need to change or cancel your order, contact us immediately. We process orders quickly, but we’ll do our best to help if the item hasn’t shipped.
Do you ship internationally?
Yes, we ship worldwide! Shipping rates and delivery times will be calculated at checkout based on your location.
How do I contact customer service?
Email us at contact@sterlingantonio.com or use our contact form. Our team typically responds within 1 business day.