1. Processing Time

Orders are typically processed within 1-3 business days. During peak seasons or sales, processing times may be extended. You will receive a confirmation email once your order has shipped.

2. Shipping Methods & Delivery Times

We offer various shipping options depending on your location:

• Standard Shipping (3-7 business days): Affordable and reliable, delivered via trusted carriers.
• Expedited Shipping (1-3 business days): Faster delivery for urgent orders, available at checkout.
• International Shipping: Delivery times vary by destination and customs processing.

3. Shipping Costs

Shipping costs are calculated based on order weight, dimensions, and destination. Any applicable fees will be displayed during checkout.

4. Tracking Your Order

Once your order ships, you will receive a tracking number via email. Use this number to monitor your shipment’s progress.

5. Shipping Restrictions

We currently ship to the United States and select international locations. Some products may have shipping restrictions due to size or regulations.

6. Lost or Damaged Packages

Sterling Antonio is not responsible for packages lost or damaged during transit. Please contact the carrier with your tracking information for claims. For assistance, email us at contact@sterlingantonio.com.

7. Customs, Duties & Taxes

International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. Please check your country’s regulations before ordering.

8. Contact Us

For any shipping questions or concerns, please contact our support team at contact@sterlingantonio.com.