Terms of Service

Last updated: November 10, 2026

These terms govern your use of sterlingantonio.com and purchases you make from Sterling Antonio. By using our website or placing an order, you agree to these terms.

Use of our website

These terms apply to visitors, customers, and account holders. If you create an account, keep your sign-in details private and provide accurate information when placing an order or contacting us.

Products, sizing, and availability

Sterling Antonio apparel and accessories are made to order through our production partner. Each product page lists the styles, colors, sizes, and prices available to order. Fit varies by style, so check the product description and the measurements in our Size Guide before choosing a size. If you need help, contact us before checkout.

We may change prices, update descriptions, limit quantities, or discontinue products, collections, and promotions for future orders.

Orders and payment

By placing an order, you confirm that your billing and shipping details are accurate and that you are authorized to use the payment method provided. Review your items, sizes, colors, delivery address, and order total before submitting payment.

We may decline, limit, or cancel an order because of suspected fraud, a payment issue, inaccurate information, or an item we cannot supply. If we cancel your entire order after payment, we will issue a full refund. If we cancel part of an order, we will refund the amount paid for that part, including applicable taxes and shipping charges.

Order changes and cancellations

Production may begin shortly after you place your order. To request a change or cancellation, contact us as soon as possible with your order number and the change you need. We can accommodate ordinary change or cancellation requests only before production begins. We will let you know whether we could make the change. Your rights under applicable law still apply.

Production and shipping

Allow 3–7 business days for production after payment is confirmed. Transit time begins when your order ships. Our Shipping Policy explains delivery estimates, shipping costs, tracking, international charges, and how to report a missing package.

If we learn that we cannot ship within the stated timeframe, we will notify you and give you the option to accept a delay or cancel the unshipped items for a refund. If we do not obtain consent to the delay as required by law, we will cancel and promptly refund the unshipped items.

After shipment, carrier delays, customs processing, weather, and holidays may affect delivery. If your estimated delivery date has passed, contact us with your order number so we can investigate.

Returns and refunds

Made-to-order sales are final for a change of mind, color preference, or a size selected incorrectly at checkout, except where required by law. If we send a size different from the one on your order, we treat it as an incorrect item.

If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 7 days of delivery with your order number, a description of the issue, and clear photos. For a wrong-size delivery, include a photo of the size label.

For an approved claim, we will replace the affected item at no cost. If a replacement is unavailable, we will refund the affected item, including applicable taxes and shipping charges. If the entire order is affected, we will issue a full refund. See our Returns & Refunds Policy for instructions and refund timing. These terms and our reporting window are subject to your rights under applicable consumer law.

Personal information

Our Privacy Policy explains how we collect, use, and share personal information when you visit our store, place an order, or contact us. It also explains how to make a privacy request.

Intellectual property

Sterling Antonio and its licensors retain their rights in the brand name, SA monogram, logos, artwork, product photography, written content, and designs displayed on this website. Unless permitted by law, you must obtain written permission before copying, reproducing, distributing, or using this material for commercial purposes.

Prohibited use

You may not use the website to commit fraud, submit knowingly false claims, impersonate another person, gain unauthorized access to an account, interfere with store security, or infringe another person's rights. We may restrict accounts or cancel orders in response to misuse. You may report an order problem or dispute a charge in good faith.

Errors and inaccuracies

We may correct errors in prices, descriptions, availability, or shipping information. If an error affects an order you have already placed, we will contact you. If a correction would increase the price, we will ask for your approval before charging the difference. If we cancel the affected item or order, we will refund the amount you paid for it.

Warranties and limitation of liability

Except for our express commitments and any warranties required by law, the website and our products are provided “as is” and “as available.” To the extent permitted by law, Sterling Antonio disclaims implied warranties and excludes liability for indirect, incidental, special, punitive, or consequential damages arising from use of the website or our products.

To the extent permitted by law, our total liability for a claim relating to an order is limited to the amount you paid for that order. These limits apply only where enforceable. They do not exclude mandatory warranties, consumer remedies, or liability that the law does not allow us to limit.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Sterling Antonio harmless from third-party claims arising from your breach of these terms, your unlawful use of the website, or your infringement of another person's rights.

Governing law and severability

California law and applicable United States federal law govern these terms, subject to any mandatory consumer protections that apply where you live. If a provision is found unenforceable, the remaining provisions continue to apply.

Changes to these terms

We may revise these terms from time to time. The date at the top of this page identifies the latest version. Updated terms apply to future use of the website and future orders. The terms in effect when you placed an order govern that purchase.

Contact

For questions about these terms, use our contact form, email us, or write to us at the address below. If your question concerns a purchase, include your order number.